The MasterCard® EMV Debit Card has chip card technology that provides greater security along with worldwide acceptance.

• Works just like a check where MasterCard® is accepted
• Purchases deducted directly from your Coffee County Bank account
• No monthly fee to use your MasterCard® EMV Debit Card
• Re-issue fee of $10.00
• ATM withdrawals up to $400.00 daily
• POS purchases up to $1,500.00 daily 
• Limit of 20 transactions in 24 hour period
• If you utilize your card for recurring monthly bill payments, please remember to notify any merchants when you receive your new card.

My Card Creation 

Upload your favorite photo to use on your new custom debit card.

Choose either Coffee County Bank or Coffee Bank & Trust.

A $10.00 fee will be deducted from your corresponding Coffee County Bank account for all custom created debit cards.

Debit Cardholder Support

Contact Center  - 1-833-917-2174

The following items will be available for you through the contact center:

• Disputes
• Report Lost/Stolen Cards
• Increase Debit Card
• Travel Exclusions

PIN Activation/ Change PIN- 1-800-992-3808

Frequently Asked Questions: MasterCard® EMV Debit Card

Q: What is a smart chip or chip card?

A: Your chip card comes with an encrypted microchip embedded in the card. The microchip provides an enhanced layer of security to your transactions.

Q: How is the chip card more secure?

A: The embedded microchip provides unique data specific to your card and the transaction being processed. These security features make your new chip card extremely difficult to counterfeit.

Q: Can I use my card for everyday transactions or at non-chip terminals?

A: Yes! Your chip card will also have the magnetic stripe on the back, so you can continue using your card at  ATMs and Point of Sale Terminals while merchants in the U.S. are transitioning to new terminals.